Payment, Shipping & Return PoliciesOrdering through our website is simple! However, if you feel more comfortable ordering by email or phone, you may contact us to do so.
We currently accept Visa, Mastercard, American Express, Discover, PayPal, Cashiers Checks and Money Orders
TwinkleToes Shoe Gallery, Inc. will make every effort to ship your order within 48 to 72 hours after order completion. In the event problems develop, we will notify you via email or telephone as soon as possible.
In the event the size specified is not available, please contact us. There are times we can special order and have your shoes shipped directly to your address provided. We will notify you approximately 12-24 hours after contacting us.
All orders are shipped via UPS, and all shipping rates are calculated based on the order total and weight. The rates for Ground, Next Day, 2nd and 3rd day business delivery will be presented at the time of checkout.
Florida residents will be assessed a 7.5% sales tax.
NO RETURNS ON SALE ITEMS
Return Policy (Does not apply to in-store customers...ONLINE ONLY)
TwinkleToes Shoe Gallery, Inc. will inspect every order prior to shipping for factory defects. Our goal is to offer you the very best selection of shoes and accessories with the very best service. For this service to continue, please note the following: ALL shoes returned MUST be in new condition and in their original box. Full credit (excluding shipping) will be gladly given for shoes showing NO signs of wear, if returned within five (5) days from receipt. Thank you for your cooperation, and we look forward to serving you. Enjoy your shopping experience!
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